I have several Amazon accounts: one in the US, one in the UK, and one ein Germany. Every now and again I de-register one of my Kindles from one account and register it with another one. Depends on what content I’d like to read and on which account it’s available.
The other day I switched my Kindle Fire from my German Amazon account back to my US account, my main account, containing all my my english content. To my surprise, the device registered fine, identified itself as “Jay’s Kindle”, but none of my content was showing up. Likewise, the device was not showing as registered on my web interface.
What was going on? Where was all my content? This had worked not too long ago!
I tried installing the Kindle iOS app on my iPhone and registered it too – only to find it behaved exactly the same way: no content, and the device was not showing itself on my Amazon account.
After getting in touch with Customer Service, I can now tell you what happened – and a neat trick of avoiding it, should it happen again. Interested? Read on!